Privacy Policy

Draft text, generated from the app's own legal documents. It has not yet been checked by a lawyer, and the name and contact details are still to be filled in.

Last updated: 30 October 2026

ManaMurah is a community app for sharing and checking grocery and retail prices in Brunei. It is run by [YOUR FULL NAME OR BUSINESS NAME] ("we", "us"), based in Brunei Darussalam.

This policy explains what information we collect, why, who can see it, and the choices you have. We have tried to keep it short and honest. If something here is unclear, contact us at [SUPPORT EMAIL ADDRESS].

The short version

• We collect only what the app needs to work: your account details, the prices and photos you choose to share, and a few things on your phone to keep you logged in.
• We do not sell your information, show ads, or track you across other apps or websites.
• We count how often products and featured deals are viewed, but only as anonymous totals. The counts never say who viewed what (see "Anonymous usage counts" below). We may also look at combined totals and trends across all users, never at one person's activity (see "Combined totals and trends" below).
• Your phone number and email address are never shown to other users.
• You can delete your account and personal data inside the app at any time.

What we collect

When you create an account

• Your email address and a password. Passwords are stored in scrambled (hashed) form, so we cannot read them.
• A username you choose, which is shown in some parts of the app.
• Your phone number. It is used to keep accounts unique and to help prevent duplicate or abusive accounts. It is not shown to other users.
• A profile colour you may pick, or a profile picture if you choose one. Your picture is shown only to you in the app. It is stored with our other photos, so anyone who has the file's web address could open it: please pick a picture you are happy to have stored. You can remove it at any time, and it is deleted if you delete your account.

What you add to the app

• Prices you submit, with the shop and date, and whether the price is a promotion.
• Products, shops and shop branches you add, including product details and barcodes.
• Photos of products and shelf price tags that you choose to upload.
• Your votes on other people's prices, and reports you make about photos or products.
• Items you save to your shopping list.

If you register a business

• Your business name, company registration number, business phone number and business email address, a contact person's name and position, and an optional website.
• The shops and branches your business runs, and for each extra branch you ask to add: the branch phone number, the name and position of the person who runs it, and its address.
• Whether your application was approved or rejected, and the reason if it was rejected.
• If you ask for a paid plan for a branch: your request, the optional note you add, and whether it was taken forward. We contact you on the business phone or email you registered with.

On your phone

• A login token, so you stay signed in. It is stored on your device and removed when you log out or delete your account.
• Your choice of how products are displayed (for example grid or list).

What we do not collect

• We do not access your location.
• We do not use advertising, or third-party analytics or tracking tools. The only counting we do is the anonymous totals described below.
• We do not read your contacts, messages or other files.

Anonymous usage counts

When you open a product page, or when a featured deal is shown to you or tapped, the app adds 1 to a daily total for that product or that deal. These totals record only the product (or deal) and the day.

• They do not record who you are, your account, your device, your location or any identifier, and nobody can work out from them who viewed what.
• Businesses on a paid plan can see the totals for their own products and featured deals. Nobody sees individual views.
• Because the totals are anonymous, we cannot remove one person's views from them, and deleting your account does not change them.
• To stop people inflating the totals, we also keep a separate, short-lived tally of how many views and taps your account has triggered in the current hour. It records only that number, not which products or deals, and it is deleted if you delete your account.

Combined totals and trends

We may add up what people do in the app, for example which products are viewed or saved most often, and which shops are popular. We use these combined totals to understand how the app is used, to improve it, and to share general trends, for example with businesses on a paid plan.

• Totals are about many people together. They do not name you, and we do not use them to look at what one person saved or did. Small groups are left out, so one person's activity cannot be picked out.
• We do not sell or share your personal information.

Camera and photos

The app asks to use your camera only when you choose to scan a barcode or take a photo. Scanned barcodes are not saved as images. The app asks to use your photo library only when you choose to pick a photo to upload. Photos are uploaded only after you select them and submit.

Who can see your information

• Everyone using the app can see prices, products, shops, product photos and price tag photos, and vote totals. Prices you submit are public. The app does not show your username next to your prices, but they are linked to your account inside our system.
• Photos are public. Anyone who has the link to a photo can view it, so please do not upload photos that show people's faces or personal information.
• Moderators (trusted people who keep the data accurate) can see reports and the usernames of the people who submitted or reported content, so they can review problems.
• Only you can see your own shopping list and your own votes. We may look at them only as part of combined totals (see "Combined totals and trends").
• Business details you give when you register a business (registration number, phone, email, contact person, branch contacts) are seen only by moderators, who check them, and by us. Other users see only that a price comes from a verified business (the "Business" badge) and the business's featured deals.
• We (the app's operator) can access the information stored in our database, including emails and phone numbers, in order to run the service, protect it from abuse, and deal with support requests.

We may also share information if the law requires it.

Services we use

• Supabase provides our database, login system and photo storage. Your data is stored on Supabase servers in Singapore.
• Open Food Facts, Open Beauty Facts and Open Products Facts are free public product databases. When you scan a barcode, the barcode number is sent to them to look up the product's name and size. Their product information is provided under the Open Database Licence (ODbL).
• An email service sends account confirmation and password reset messages. Moderators may also contact a business by phone or email to check its details.
• Expo is used to build and deliver the app. It does not receive your account data.

How long we keep information

We keep your information while your account is active. If you delete your account, the personal data described below is deleted.

Deleting your account

You can delete your account in the app: Profile, then Delete account. When you do:

• We delete: your profile and username, your phone number, your shopping list, your photos (both the records and the image files), and your reports.
• We keep, without your name: the prices, products and shops you added, and your votes. This keeps the community's price information and verification counts accurate. After deletion these are no longer linked to you.
• If you own a registered business, contact us first. We need to close or hand over the business before the account can be deleted.

Deleted data may remain in secure backups for a short period before it is permanently removed.

Your choices and rights

• You can change your username and profile colour in the app.
• You can change your password in the app, or reset it if you forget it.
• You can delete your account at any time, as described above.
• You can ask us what information we hold about you, or ask us to correct it, by contacting [SUPPORT EMAIL ADDRESS].

Security

We protect your information with encrypted connections, access rules in our database, and limits on how quickly accounts can post. No online service can be perfectly secure, so please choose a strong password and do not share it. If we learn of a security problem that affects your information, we will tell you as required by law.

Children

ManaMurah is not intended for children under 13. We do not knowingly collect information from them. If you believe a child has created an account, contact us and we will remove it.

Changes to this policy

We may update this policy as the app changes. We will change the "Last updated" date at the top, and for important changes we will tell you in the app.

Contact

[YOUR FULL NAME OR BUSINESS NAME]
[SUPPORT EMAIL ADDRESS]
Brunei Darussalam